grailed buyer wants refund

If you are unsure about an item, you can always message the seller and ask for more photos or information. Select the payment you want to refund and click Issue a refund. Create an account to follow your favorite communities and start taking part in conversations. I dont really wanna refund cause i need the $ but what should i do here. Press J to jump to the feed. The remitted amount may be redeemed by Seller through Grailed's permitted third party Payment Processor. Grailed reserves the right to discontinue providing Grailed Labels to any or all users at any time and for any reason. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. Next, you will see all of your recent transactions. We have helped over 300,000 people with their problems. Include your order number and the reason for your request. Dont refund. grailed buyer wants refund. The consent submitted will only be used for data processing originating from this website. If you receive an offer, you can accept, counter, or decline that offer. You have to agree to this process to use. Seller Protection. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. I sold an item on grailed for 231 usd (buyers offer). If we need any information from you to file our taxes, you agree to give it to us. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. 1, et seq. Product Listings. For example, if an item is listed for a much lower price than it would be normally, it is likely a fake. Shipping 20. Press question mark to learn the rest of the keyboard shortcuts. r/Grailed. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. What should i do? Please note that if a sale is refunded as the result of a lost claim, the seller is ineligible for a fee refund through Grailed and/or PayPal. Although we may choose in our sole discretion to intervene or attempt to resolve a dispute between you and other Grailed users, you agree that we have no obligation to do so and that all transactions are ultimately solely between you and the applicable Grailed users. You have 180 days to file a dispute from the day you purchase the item. Privacy Policy. If you accept a binding offer, you enter into a legally binding contract with the applicable Buyer, pursuant to which the Buyer has to initiate funds transmission and you agree to ship the applicable Product (as it is described in the Product Listing) to such Buyer for the price that you accepted. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. 15. If you accept a non-binding offer, the Buyer must initiate fund transmission to you. All Sellers must ship Products within seven (7) calendar days after a binding offer for a Product is accepted or after fund transfer is initiated by the Buyer for non-binding offers. Apply for Your Grailed Refund Through PayPal We've already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: We will notify you if a potential Buyer makes an offer on your Product Listings. Grailed is one of the largest online marketplaces for brand new and used clothing pieces that are curated to tailor men's styles and preferences. Right to Share Other's User Content. The JAMS Rules are available on the JAMS website and are hereby incorporated by reference. If a Buyer (1) falsely claims that they did not receive a Product Seller shipped or the Product they receive is not as described on the Services, and (2) the payment dispute claim they filed with the applicable Payment Processor is successful, Grailed may reimburse the Seller. Grailed is the largest peer-to-peer online marketplace for buying and selling menswear. If you paid for something with PayPal and it didnt arrive, is different than expected, or you feel the seller ripped you off, you can start a dispute in the Resolution Center to get your money back. If he has no proof of inauthenticity outside of it feels different then he has no right to a refund. Luckily, DoNotPay can assist you with filing a claim and demanding your money back. Sephora. Don't post porn, spam, offensive stuff, or unlawful stuff. You and Grailed agree that these Terms affect interstate commerce, and that the enforceability of this Section 20 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. Enforcement of this Section is solely at Grailed's discretion. or another jurisdiction that does not allow automatically binding transactions. To sell a Product through the Services, Sellers must publish pictures and information about the Products ("Product Listing"). The section titles in these Terms are for convenience only and have no legal or contractual effect. and our Grailed will review your request and, if approved, process the refund within 3-5 business days. That's why we offer refunds for orders that qualify for Grailed Purchase Protection (which may include orders that never arrive, inauthentic items, and items that significantly differ from their listing for example, in color, size, condition, etc.) Reddit and its partners use cookies and similar technologies to provide you with a better experience. Reply [deleted] The app focuses primarily on trendy clothing and luxury items, so prices are generally higher than some of the other more general secondhand apps. When a Seller runs a promotion or discount, Seller is obliged to follow all laws (including consumer protection rules) that apply. Heres how to start a dispute: Log in to your PayPal account. If you are in any country other than the U.S., this applies if you are a business. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You have to sue us in NYC. (the "FAA"), to the maximum extent permitted by applicable law. Apple Device and Application Terms. Our chatbot will gather the required information about your legal issue with Grailed from you. Or you can add the address when creating a listing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. 12. You agree to first contact us and try to resolve the dispute with us informally. You can issue a full or partial refund within 180 days of the original payment date. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. Grailed has a consumer rating of 1.43 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. When I told him to relist, he said he wants the money now and wants to refund asap. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. you are not obligated to refund the buyer, and if they chargeback or open a claim please contact us ( help@grailed.com) and we will make sure both you are protected and this user is spoken to and dealt with. You agree that Grailed is not responsible for reporting, collection, or payment of any taxes on your behalf except for jurisdictions where Grailed is required to as a marketplace facilitator. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). Is he in the right to request a refund here? However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. You hereby acknowledge and agree that the total charge for any purchase in the amount of an accepted offer or counteroffer in connection with an applicable Product Listing may include shipping fees and state and local sales tax, the amount of which varies (e.g., due to factors including the type of item purchased and the shipping destination). If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Counterfeiters will often create fake versions of popular items and try to sell them for a lower price. The only two ways to get your Grailed refund is through DoNotPay or PayPal. If an item is not shipped within 7 days, the sale may be canceled and the buyer will be refunded. by | Jun 16, 2022 | kittens for sale huyton | aggregate jail sentence | Jun 16, 2022 | kittens for sale huyton | aggregate jail sentence If the Seller's claim is eligible, Grailed will reimburse the Seller the amount that the applicable Buyer was able to recover through the applicable Payment Processor. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. Please reach out to the applicable payment processor with questions, concerns, or support issues. You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. To the fullest extent permitted by the laws of the E.U. Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. and our 3. As a Seller you are responsible and agree to collect, pay, report, and remit any and all local, state, provincial, federal, or international taxes (including VAT and sales tax) that may be due by you, and as a Buyer you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due by you. You (as a Seller) and Grailed are independent controllers of Buyer data. Grailed sellers have up to 7 days to ship an item once it has been sold. Opt-Out Right. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. What follows are some ground rules all Grailed users must agree to: If you have any questions about or suggestions to these Terms, please contact us at help@grailed.com. Grailed can assist you in filing a PayPal claim to secure a portion of your money or the entire sum if the item you bought didnt arrive, or its description doesnt match what you received in terms of: Before you start the PayPal claim process, you should get in touch with Graileds support team by filling out the contact form so they can investigate the matter and take action against the seller, if necessary. E.U. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. Seller Initiated Refunds. Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so it's supposed to run small), and he wants a refund and wants to ship the hoodie back to me. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. Individual User Indemnity. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). Non-binding offers are offers made through PayPal guest checkout, Stripe ("Grailed Payments"), or if both you and the Buyer are located in the E.U. To start a PayPal claim, you will need to log into your PayPal account and go to the Resolution Center. The seller protection program is only applicable to transactions through the Services, through PayPal, or Grailed Payments. Process. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. What should i do? ! The pros of Grailed: If things go really wrong, this is the process we will use to litigate the issue instead of going to court. I don't wanna be an asshole, but it was a binding offer so he was aware of buying it and now he is asking me for a refund, i would ship it anyway but im affraid of his negative feedback. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. Am I required to refund him even though the item was as described. Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. For more information on Payment Processors see Section 14. Grailed is a great place to sell men's wear. If you use our Services on behalf of another person or entity, (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us.

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