Dec 25 - Dec 26. Are the downloaded files of high quality? Above and beyond customer service! You must present official ID (IFE) with address in Quintana Roo. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. +1-888-675-2083. Thank you for contacting the Photo Department at Experience Xcaret. 282. We also purchased a photo pass package for all of the parks. Cancun, Quintana Roo. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. Their eco-integrating design and premium amenities make them unique. By continuing to browse the site, you agree to the use of cookies. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. 123 Old River Rd., Andover, MA 01810 ~11.96 miles northwest of Middleton center. The photo stations are usually distinguished by colorful exteriors surrounding the photo pass camera and when guests simply scan their bracelet at these stations, a photograph is taken -- which can be later be viewed at that particular theme park or at the resort. If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. After 14 year's of marriage we finally made it to Cancun. For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. 1.- Enter your download code. 5th Ave 10. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay This hotel features a restaurant, a gym, and a bar/lounge. Hotel Xcaret Arte is a homage to the best Mexican artist. Can I pay with credit card or debit card of a person not included in the visit? Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). We invite you to join our program of using biodegradable and chemical-free products! Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. I wish we would have just taken the pictures with our own phones instead of feeding into their lies and false promises. Everything about the hotel was excellent. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Doubletree by Hilton Nashua : 2 Somerset Pkwy. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi However, Hotel Xcaret also offers a package that covers as many parks as you'd like. I have sent multiple difference emails requesting assistance with no response. (01152) 55 4163 7327 It is important to bear in mind that most of our activities need constant physical efforts. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. However, we would appreciate if you could inform us about the exact date you will visit the park. Promotion valid only on websites and Customer Service Centers. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. How do I open the ZIP file when I download multiple photographs? To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. The time will depend on the location of your hotel, so we cant give you an exact time. Get your Photo Pass and take home all the pictures of your experience at a special price. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Omni Boston Hotel at the Seaport. When I visited the Park I couldn't purchase my photos, can I still buy them? It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. At what speed does the zip-line travel and how long does a single journey last? A floating Mexican party awaits you at Xoximilco. (I loved Fuego on my last visit). ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. Yes, as long as they are in good physical shape. The product is available to purchase at least 24 hours before you visit the park or tour. How do I find and download the photos from the website? They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. How many times can I download my photos with my download code? What happens if I cannot attend the Park the day of my visit? What is the time for pick-up at my hotel and where should I wait? I loved the location of the hotel, very close to everything. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Casa de la Paz The greatest books ever written are in our library. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. No, in Xplor the use of snorkel equipment is not necessary, thats why we dont offer it. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. If you are staying in an Airbnb, hostel, with family or anywhere, you can choose one of the following departure points and Grupo Xcaret official transportation will pick you up there. . Outside Mexico. If you purchased online you have access to the special ticket booth. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Other services (ATM, WiFi and gift shops). I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Play it safe and take your own photos with I would have.More. (01152) 55 4163 7327 50 Park Plaza at Arlington Street, Boston, MA, 02116. What payment options are available to buy my ticket or tour? Presentation of a valid ID card at our counters is mandatory. What happens if I forgot my download code? one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. Traveling on business? Most activities involve water and your camera might get wet. Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. 4 star Suburban hotel. Copyright Experiencias Xcaret Hotel S.A.P.I. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Prices vary according to season. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. This luxury hotel features a casino, a full-service spa, and a nightclub. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. If you buy multiple parks, the pictures taken at the hotel are included for free. How does the discounts purchasing in advance apply? They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). Valet parking, a 24-hour business center, and a garden are also offered. Refund will not be granted under any circumstances in this case. . Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Very Good 4.0 /5 Review Score More Details. Yes. You'll appreciate the 24-hour gym, poolside bar, and snack bar/deli. Lock in the lowest price from these sites. Am I obliged to participate in all activities or is it possible to choose some of them? We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. From $75. These are both highly recommended. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Review collected in partnership with this hotel. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. Prices vary according to season. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. No, we only accept IFE. Within Mexico. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. You must have at hand your bracelets, the number of your helmet, and the date of your visit. We use own and third-party cookies to improve your experience on our website. Prices and availability subject to change. 1.- Enter your download code. What is your Cancellation/ Refund policy? For further support information contact our photograph department at foto@xcaret.com. BUY THE PHOTO PASS! During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. If it rains, can I cancel or change my date of visit? If I do not have credit or debit how can I make my reservation? My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. (01152) 55 4163 7327 The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. We had a great time. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. How do you remove the watermark from the photos? Speed doesnt go higher than 19 mph. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. All your photos at the best price! Can I participate in an activity more than once? This is my happy place, my own personal paradise. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Can I transfer my ticket to another person? Please do not hesitate to let us know through this media when you decide to return to this paradise. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! - Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Fill out this form and one of our agents will follow up on your request. How do I find and download the photos from the website? When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. The waiters/waitresses were always so nice. I live and work in Quintana Roo and I dont have IFE. My package also expires in a few days. The discounts are applied automatically by our system according to the date of visit. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well.
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