Please see the following important information about your luggage tags. You do not need to include any suffixes on your airline ticket. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. In most ports of call, you may easily exchange U.S. dollars into the local currency. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. A 3% service fee will be added to your onboard account for all cash advances. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. both aerobic and strength-training equipment. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Or let it continue, as you disembark from the ship and journey inland. Please do not place your baggage over the emergency floor lighting. Where do they come up with such a ridiculous figure. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. Book and save with our Have It All cruise fare. WebAn envelope. Hope it works out for you. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Powered by Invision Community. Travelers checks may be cashed at the front office to make your deposit. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. The final amount billed may take up to 24-hours following disembarkation. We don't drink enough to make the drink package pay. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! While some credits are Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. There is a charge for the use of the self- service launderettes and it is coin operated. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The WebMake travel your tradition during Holland America's 150th year of cruising! If you have a chronic medical condition, please bring a recent report from your physician. And it cant be redeemed for cash. LauraS Enjoy the timless elegance of ocean travel. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. The charges are subject to change without notice. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. If downloading or using off ship, your regular carrier rates may apply. For 21+ day voyages (excluding Grand We are on the Rotterdam in July and want to make sure we don't leave money on the table. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. It also saves you from checking a bunch of charges on your on board account. Choose from a wedding on board one of our ships or at a land destination. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. :oYou're right. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore Appointments may be made in advance on our web site athollandamerica.comor once on board. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. My experience has been the same as Krazy Kruizers. From outside the U.S. access 1-321- 837-6106. Please Search for the many threads that have discussed this before. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. No exceptions will be made. Rather than adding extra to hotel service charge, you can also donate to crew fund. I got all three answers, the last of which (from Seattle) was all "use it or lose it". Please attach a tag to each piece of luggage you will be checking on the cruise. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. A password will be selected by the parent/guardian of the child. The rate is US$16.00 per minute and billing begins at the time specified. Any and. You may find more information on our tours and shore excursion programs on hollandamerica.com. Line ship. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. We have an OBC from Costco Travel Canada and the shareholder benefit. It is how it is. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. We always use our Holland OBC first, then if we have any left, it gets ), after handling money and pens, and after using the restroom. Reservations may be made on board by contacting the restaurant manager. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Daytime dress is casual. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. Offer and/or its terms may be modified or withdrawn without prior notice. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. All documentation and immunization requirements are established by government authorities and not by Holland America Line. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. For your convenience, foreign currency exchange services are available at Guest Services. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Rest assured that your passport will be fully secured by our staff. Local Sales Taxes Applied where required. The reduced deposit applies to sailings of 3 days or longer. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Fares are based on Promo(s) DN*. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. of disembarkation. Religious services may not be able to be held on embarkation/disembarkation day. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. We're sorry, this promotion has ended. Registration is free and there is no obligation to bid. Most evenings smart casual attire is appropriate. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. At some point in your travels you may experience an emergency. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. Souvenirs can? You may select to print as many as you need for your vacation. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Please call the Guest Accessibility Department for detailed information. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Download I didnt know how we would spend the OBC I had. All mail is subject to local postal office procedures and rates in the port mailed. Please contact us or your travel advisor for more information. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Receive exclusive upgrades and bonus amenities when you book early. Promotion is based on promotion code(s) N2 and based on double occupancy. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. Do Not Sell or Share My Personal Information. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. And the run around I got when I asked about it, makes me regret picking Holland America. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. Important Customs information and shopping maps will be provided at the talk. Holland America Line reservesthe right to substitute products when specified brands are not available. Guests will be asked to discard open beverages in plastic containers prior to boarding. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please note that this is a U.S. government regulation over which Holland America Line has no control. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. I take the cash as well. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Representatives are available 24 hours a day, 7 days a week and 365 days a year. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. How about a wine package or two? The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Oxygen: Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. This thread has been helpful to usnewbies on HAL. I appreciate the info above, being relatively new to HAL. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? I've had rental car companies put holds of $300-$500 on my credit card. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Please note that minimum age for guests using the fitness center is 16. be subject to their currency allowances at the current exchange rate. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. The password will need to be disclosed to the youth staff upon pick up of the child. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. We are equally passionate about protecting and preserving the pristine destinations that we visit. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. I will have travellers checks to cover my account. a visa for stays of 90 days or less, when they meet all requirements. Banks, airports and major hotels often offer this service. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Times and locations can be found listed in Navigator and the When & Where program. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. You will claim your luggage when you arrive at your final airport destination. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. You will claim your luggage when you arrive at your final airport destination. Any amount in excess of this allowance will be not be allowed onboard. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. The luggage tags are clearly marked with your ship name. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Do Not Sell or Share My Personal Information. Table number and table size are on request only, and will be assigned by the Maitre d' on board. All staterooms are equipped with hair dryers. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. Dining venues vary by ship. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. So you really can't count on any info you get! I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. . Thus the various reports on this board about getting money back, spending in casino, etc. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Casual dining is available in the Lido Market every night. Place them in a carry-on bag or keep them with you so you can access them easily. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). You will be responsible for all costs you incur to join the vessel at the next port. Please print out Express Docs including Boarding Pass prior to your sail date. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00.
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holland america onboard credit