Excellent breakfast. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. They also have very strict protocol on handling complaints such as this. The following reports are from third party sources. Restaurant is good. The facility was a great experience for the modest price., They have a wonderful breakfast bar. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. It seems that communication was lacking in your case, I apologize. Breakfast, Error: Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Very tranquil atrium area. Good inexpensive place to stay with a very good staff. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Free WiFi and a daily hot breakfast with omelets and waffles is included. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Wish there was a hot tub for the grownups but no biggie. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. You can sort and/or filter them by time of year, review score, and more. The rest of the staff was very, very rude and it did not feel welcoming. If the staff was better, the hotel would be an excellent place to stay. They give you a welcome goodie bag. Please note that all Special Requests are subject to availability and additional charges may apply. They also have very strict protocol on handling complaints such as this. Great value! 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We've sent you an email so you can confirm your subscription. Kids will love the heated pool. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Great location, great amenities. Unfortunately, he was the only one during our stay there that was friendly. This hotel was highly-rated for its very comfy beds. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. It is my hope that you see fit to give us a second chance to win your valuable business back. The Academy Hotel 8110 N. Academy Blvd. We were told there was a hot tub at the hotel - there was not one. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Weird. For the money, this hotel was beyond worth it. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Couples in particular like the location they rated it 9.0 for a two-person trip. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Rooms are clean and nice but not sound proof. Amazingly clean. Call 1-844-926-6632 or visit, Steps to prevent and control bedbugs are available from the. We stayed at this hotel last summer, June 2010, and left with some bites on us all. The room was not very clean. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Disliked: Cleanliness, amenities, property conditions & facilities. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". All rights reserved. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. We enjoyed the warm indoor pool and the breakfast options. We went back to the area for spring break and decided to stay there again because of the location and price. All of which have experienced no problems. Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Pet-friendly rooms are also available. Pool was so crowded my 16 year old wouldnt get in. Please note that a deposit fee is charged per night at this property. Review tags are currently only available for English language reviews. Hotel was clean and had a pleasant clean smell. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Thanks! Booked this on a major travel site for an incredibly low price. I then contacted the BBB. Oh, & rooms were almost sound proof! Nobody is safe," Freeland said. Overall the hotel was very nice as was the experience. Rating 10 - Excellent. Staff was amazingly friendly. Review of The Academy Hotel Colorado Springs Reviewed March 24, 2011 We stayed at this hotel last summer, June 2010, and left with some bites on us all. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Sincerely, John Wilkins/Owner. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Nor could we call out in case of an emergency. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Additional sorting options might be available (by type of traveler, by score, etc). Prices are the average nightly price provided by our partners and may not include all taxes and fees. Service was amazingly efficient. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. She contacted me later in the day and said she would e-mail me their report. (Click on the Red Icon to view detailed bed bug reports.) The breakfast was excellent and free but the staff during breakfast was totally rude. I really didn't know about bed bugs at the time. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Food was outstanding! This is the version of our website addressed to speakers of English in Canada. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Please enter the dates of your stay and check what conditions apply to your preferred room. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. This place is such a gem!! The good news? All cribs and extra beds are subject to availability. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. They are also responsible for the costs associated with eradicating the unit of the pests. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Sincerely, John Wilkins/Owner. We stayed at this hotel last summer, June 2010, and left with some bites on us all. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. I have never received such terrible treatment in my life!! Called back immediately to report and the GM called back fe. Frequent visitors over many years and always pleased. Friendly and informative front staff. Nice spacius and clean Nobody likes that thought," Freeland said. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. Sincerely, John Wilkins/Owner. Reserved 2 rooms, 1 king & 2 queens. The Academy Hotel is independently owned and operated. NEVER again! The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. We checked into the hotel and the person at the counter was very friendly and personable. Certain services and amenities may be reduced or unavailable as a result. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. If you stayed at this property through Booking.com, you can write a review. Beautiful facilities, parking lot was a bit dark at night. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. Colorado Springs, Colorado 80920. Beautiful property! I would definitely stay again! The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Front desk amazing. The breakfast was awesome. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Lock in the lowest price from these sites. Check around the edges of the box springs. There is nothing classy about the way this staff treats it's guests. Tenants and landlords - bed bugs in residential premises. 78 out of 2735 reviews" ". Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. A chef was available to make made to order eggs/omelets! To edit a review youve already submitted, contact our Customer Service team. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. Tripadvisor performs checks on reviews. Service was excellent and employees were here helpful and friendly. It was great stay. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. You can only leave a review within 28 days after check-out. Booking not found double-check your booking number and PIN then try again. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. If you booked through us and want to leave a review, please sign in first. We went back to the area for spring break and decided to stay there again because of the location and price. I really didn't know about bed bugs at the time. I really didn't know about bed bugs at the time. When I checked in I paid in advance for a one week stay at a special winter rate. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it.
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academy hotel colorado springs bed bugs