If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Every device that uses the internet sends its packets of data through specific ports. If there is already some text in the address bar. Your Hub is ready when the light turns steady blue. >, How can I set up or change the admin password on my BT Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Try connecting your device to the router with an ethernet cable instead of using wireless. Choose BT Access Control from the options. Also, what to do if you've forgotten it. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Connect the power cable to your Hub, plug it in at the wall and switch the socket on. A master socket is the main socket for the phone line in your home. Copyright 2022. This will open the Hub Manager, Enter the admin password. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. (Make sure you're connected to your home network.) Disconnect the red Ethernet cable that connects the modem to the Smart Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you have it, unplug all your old broadband kit, including your old power plug. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. on To set up port forwarding, click a dropdown for your model of Hub. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? How do I control the time when devices can access the internet on my Smart Hub? You can turn it on or off. and many others. Go back to: Here are some answers to help you >, How do I see which of my BT Hub's wireless bands my device is connected to? They're on the back of your Hub. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). 3. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. We know its a clich but resetting works more often than youd think. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. To get the latest on your appointment, go to www.bt.com/ordertracking>. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Got a BT Business Smart Hub 1? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You can configure your Hub to use Dynamic DNS. You'll find it on the back of the Hub if you haven't updated it. Only change it if you're having connection problems with your device. It's not an extension socket. And some questions nobody really wanted the answers to. Whats next? For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. They'll give you all the details you need. >, How do I see which of my BT Hub's wireless bands my device is connected to? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Press the Rescan button to make it scan again. Follow the instructions that automatically appear on the screen to change your password. It's also easy to see the Hub Manager across all devices. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If it's not listed you'll need to create a new port forwarding rule. IP address >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do I use my Smart Hub as a modem only? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Press the Power button on the back of the Hub to turn it on. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Web admin interface of the BT Smart Hub 2 router. Wireless mode 16-08-2022 >, What is the Wireless mode feature on my BT Smart Hub? None - anyone can connect to your wireless network without entering a password. 16-08-2022 That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. How can I set up or change the admin password on my BT Hub? Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! It's not an extension socket, Press the Power button on the Hub to switch it on. 15h14. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. You'll find it on the back of the Hub if you haven't updated it. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If you have it, unplug all your old broadband kit, including your old power plug. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Youll find it on the back of your Hub. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. You can edit names and devices anytime you want. This takes a few minutes. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. The password should now be changed to something of your choice. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Channels Band Steering How do I change my Smart Hub's wireless settings? How do I restrict the wireless devices that can connect to my Hub? The light on the front will change colours while your Hub sets itself up. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. If you've turned Separate Bands on, you'll be able to select the channel for each band. >. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. This table shows the main differences between them. Looking for tips on how to squeeze the best performance from it? No, it really is that simple. WPA2 - the default setting (we strongly recommend you use this). The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. When your device connects, it automatically chooses the best wireless band. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Click Advanced Settings Click Wireless Enter the admin password. The default mode here is Mode 1. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Alternatively choose your Hub from the dropdown to find out how to connect. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. This will open the Hub Manager, Enter the admin password. >, How do I turn off BT Access Control for a device? Then fill in the details for your Dynamic DNS service. BT hubs are the centrepiece of BT home broadband. Note: you'll need a Dynamic DNS service provider to use this feature. Email Barry at barry@bigtechquestion.com. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. 16-08-2022 You'll need your Hub's wireless network name and password. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It may be your browser causing the issue do check in its settings or in your Antivirus program. How do I assign multiple Static IP addresses on the Smart Hub? Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? When your device connects, it automatically chooses the . Slide the two parts of the Hub's power plug together until they click into place. With Band Steering on, the Hub steers your devices to the best wireless band for them. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Re: BT Smart Hub 2 manager and Windows 11. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Check that youre using a device that is connected to your BT broadband network. Your Hub will be called something like BTHub6-ABCD. Have you tried Chrome or another browser. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . How do I set up port forwarding on my BT Hub? You can re-use your filter and Ethernet cables so please keep them. Well help you ease the pain and get you to a solution - fast! You want to fiddle with the settings of your BT Smart Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Where can I view the status of my Smart Hub? >, How do I turn wireless on and off on the BT Hub? Full Fibre customers wont use microfilters. 16-08-2022 According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. 16h22. How do you turn off wifi? For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Make sure that your computer is connected to the Smart Hub via Ethernet or . The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. He was once Deputy Editor of Mail Online and remains in therapy to this day. Security Password This last screen permits me to then continue and arrive at the hub home page. Full Fibre customers wont use microfilters. If this happens get in touch with us. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution If you're still having trouble try our community forum. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Then prompt your device to connect to the Hub. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. However, if the Wi-Fi has dropped out, you might not see the settings. 15h07. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >. Next, select the first device that you want to control and choose the days and times for which you want to set limits. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. on If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). The default BT Smart Hub IP Address is: 192.168.1.254. You can re-use your filter and Ethernet cables, so please keep them. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. This will open the Hub Manager. How can I set up or change the admin password on my BT Hub? >, Where do I find the default admin password for my BT Hub? >, How can I set up or change the admin password on my BT Hub? A steady blue light on the front of the Hub means everything's OK. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Full Fibre customers wont use microfilters. It's also easy to see the Hub Manager across all devices. This means when you search for your Hub in the list of wireless names on your device you'll only see one. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. The BT Mini Hub doesn't support application sharing or port forwarding. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? Your Hub will be called something like BT-XXYYXX. When searching for your Hub on your device, you'll have to select which band to connect to. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. The Hub Manager is where you can change or view your Hubs settings. It's not an extension socket. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Set the security level for your Hub's wireless connection -. For security reasons you might want to change the admin password for your smart hub manager every now and again. If this happens get in touch with us. It's on or it's off. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. There are a few things to try here. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). It's also easy to see the Hub Manager across all devices. You can then enter your password in the usual field to access BT Hub Manager. Richard, I run Windows 11 and using Edge is fine. So my problem is nearly solved. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. This table shows the main differences between them. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Advanced settings How do I set up port forwarding on my BT Hub. From the Hub Manager, click on Advanced Settings, then Wireless. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. It's also easy to see the Hub Manager across all devices. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sorry not much help really. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. First, you need to connect to the router's web management page, so that you can change the settings that you want. Then follow these simple instructions: You will be asked to enter a password. Learn how your comment data is processed. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Our helpful guide shows you how to change the admin password on your BT Hub. >, Where do I find the default admin password for my BT Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Any thoughts on this would be welcome. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Important! To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub WPS The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. If you do have a problem with the Wi-Fi, this may reveal what it is. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Unsurprisingly, we've called this gizmo Smart Scan. (Make sure youre connected to your home network.). The light on the left of the Hub will flash blue. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This site uses Akismet to reduce spam. Here's how to set up a Hub 3. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The video below shows you how to set up your BT Smart Hub. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 16-08-2022 Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. If you've still got problems, try our Broadband troubleshooter>. Struggling with your BT router login details? Your Smart Hub automatically scans for the best wireless channel. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem.
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